Privacy policy

Zero1 Soda ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

When you visit zero1soda.com or make a purchase, we may collect:

  • Personal information: Name, email address, phone number, shipping address, billing address
  • Payment information: Processed securely through our payment gateway; we do not store card details
  • Device information: IP address, browser type, device type, pages visited
  • Order information: Products purchased, order history, communication preferences

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations, shipping updates, and receipts
  • Respond to your enquiries and support requests
  • Send promotional communications (only with your consent; you can unsubscribe anytime)
  • Improve our website, products, and customer experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We share it only with:

  • Shipping partners (to deliver your orders)
  • Payment processors (to process transactions securely)
  • Analytics tools (aggregated, non-personally-identifiable data to improve our website)
  • Legal authorities (if required by law)

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can manage cookie preferences in your browser settings.

5. Data Security

We use industry-standard security measures including SSL encryption to protect your information. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of promotional communications at any time

To exercise any of these rights, contact us at hello@zero1soda.com.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party websites.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact

For privacy-related questions, reach us at hello@zero1soda.com.